User Rights
User Rights
These rights include access, rectification, and deletion of personal data.
Users have specific rights regarding their personal data, subject to applicable laws.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected from users.
Contact Information
Email
Phone
+41 21 778 28 17
Address
Weilstrasse 69, 4125 Riehen
General Inquiries
Requests
Rights Requests
Users may submit requests to exercise their rights as outlined in this policy.
Requests regarding user rights will be addressed in accordance with applicable laws.
Data Retention
Data Retention Policy
Data retention periods are regularly assessed to ensure compliance with legal requirements.
We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates
Policy Updates
Users are encouraged to review this policy periodically for updates.
We will notify users of significant changes to this policy through appropriate communication channels.
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Data collected
Data Collection Overview
We collect personal data such as names, contact information, and details related to claims and disputes.
The categories of data collected depend on user interactions with our services.
Sources of data
Data Sources
We may also collect data automatically through cookies and tracking technologies.
Data is obtained directly from users through forms and interactions on our website.
Cookie types
Types of Cookies
Essential cookies are necessary for the website to function, while others enhance performance and user experience.
Cookies may be categorized as essential, performance, or functionality cookies.
Cookie controls
Cookie Management
Cookies are used to enhance user experience and analyze website traffic.
Users can manage cookie preferences through their browser settings at any time.
Purposes of Data Processing
We use personal data to manage claims, provide guidance, and improve our services.
Personal data is processed for specific purposes, including service delivery and support.
Data Sharing Partners
Data may be shared with service providers for operational purposes.
Third parties with whom we share data are required to maintain confidentiality.
Legal Disclosures
Legal disclosures are made in compliance with applicable laws and regulations.
We may disclose personal data when required by law or to protect our rights.